Search for help or use the categories below
New to DonorSnap? Find resources to help get you up and running quickly.
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Setting up a New DonorSnap Database
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Data Conversion
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General DonorSnap Information
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New User Training
Help on how to find or add people, donations, interactions, etc. into your database.
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Contacts
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Donations
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Pledges
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Volunteers
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Grids
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Mass Entry
Generate emails and documents directly from within DonorSnap such as thank you and acknowledgement letters, labels, pledge reminders, and mass emails.
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Acknowledgement Letters
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Email
Run reports or build custom queries to analyze your data or build targeted lists.
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Donation Reports
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Fund Development Reports
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Pledge Reports
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DataMiner Platinum
- DataMiner Platinum Overview Video
- Building DataMiner Platinum (DMP) Reports - 1 - Batch Listing
- Building DataMiner Platinum (DMP) Reports - 2 - Data Export Selection
- Building DataMiner Platinum (DMP) Reports - 3 - Field Export Selection
- Building DataMiner Platinum (DMP) Reports - 4 - Query Builder
- Building DataMiner Platinum (DMP) Reports - 5 - Review Data and Export
Build great looking forms to collect donations or information from your supporters.
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Responsive Forms
Administrative tools, customizing users, building drop-downs and adding new fields.
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Dashboard
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Excel Import
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Site Setup
Find in-depth training on many of the features in DonorSnap. These 30 minute videos are the recordings from the free Wednesday trainings.
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Getting Started Webinars
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Best Practices
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DataMiner Platinum Trainings
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Excel Import/Update
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Responsive Forms Trainings
Learn about the third party systems that DonorSnap is integrated with.
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Import from Excel
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QuickBooks
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FAQ
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