Search for help or use the categories below

Getting Started

New to DonorSnap? Find resources to help get you up and running quickly.

Contacts and Records

Help on how to find or add people, donations, interactions, etc. into your database.

Communication Tools

Generate emails and documents directly from within DonorSnap such as thank you and acknowledgement letters, labels, pledge reminders, and mass emails.


Run reports or build custom queries to analyze your data or build targeted lists.

Online Forms

Build great looking forms to collect donations or information from your supporters.

Maintenance and Setup

Administrative tools, customizing users, building drop-downs and adding new fields.

Training Webinars

Find in-depth training on many of the features in DonorSnap. These 30 minute videos are the recordings from the free Wednesday trainings.


Learn about the third party systems that DonorSnap is integrated with.