Volunteer Tab

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Community > Contacts > Volunteer

The Volunteer Tab allows you to track volunteer hours and the specific volunteer activities.

Add Volunteer Hours

Volunteer hours are simple to track with Date, Hours and Event Code.

Click the “Add New Volunteer Activity” button to add new.

Customize options for the Event Code under Maintenance > Site Setup > Field and Screen Customization > DonorSnap Site Lookups

Consider adding more fields related to that day’s work such as Materials Used, Supervisor’s Name, Work Performed, etc.  Add those under Maintenance > Site Setup > User Defined Setup.

**Remember you can add Volunteer Hours online forms to your website. Embed a form on your website for your volunteers or a volunteer coordinator to record their own hours!


Place all the information that builds a volunteer profile on the Contact tab. For example, if you are tracking volunteer preferences or general availability, do not create these fields on the Volunteer tab. Any information about the contact that is not specifically related to a one-time record of volunteering hours belongs on the Contact tab.

Relevant Links:

Volunteer Report
Volunteer Tracking Best Practices Webinar
Mass Entry Tool (for adding Volunteer hours in bulk)
Building Volunteer Online Forms

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