Small Tweaks, Bigger Gifts: Making the Most of Your DonorSnap Donation Forms

Post Author: Joanna Loops
September 17, 2026

Most donation pages ask for two things: a name and an amount. That works, but a few small additions can raise the size of the average gift, protect more of every dollar, and keep your data cleaner from the moment a form is submitted.

The good part is that you already have the tools to do all of this. They live inside the standard Donate Now form in DonorSnap, and many organizations never realize they’re there.

First, a note on what “donation” means on a form

When you build a form in DonorSnap, the “donation” label just refers to money coming in through that form. It doesn’t have to be a traditional charitable gift.

Collecting membership dues? Taking sponsorships or pledges? Running a year-end appeal? Same tool. You start from the Donate Now template, rename it to fit your purpose, and everything below still applies. That’s worth knowing, because the setup you learn for one campaign will carry over to the next.

The biggest upgrade: preset giving amounts

Picture a donor landing on a blank amount box. What do they type? Often it’s whatever feels safe, which tends to be on the lower side.

Now picture buttons instead: $25, $50, $100, $250, and an “Other” option. Suddenly there’s a suggested gift and an easy path to the next level up. Offering preset amounts is one of the most reliable ways to nudge up your average donation, and it’s built right in.

There are two ways to do it. The Compact Donate Now form gives you colorful preset buttons and is ready in minutes. The standard Donate Now form lets you build your own dropdown or radio buttons with real dollar values attached, along with a lot more customization.

Setting up linked amounts on the standard form takes a few minutes the first time. Our help article walks through it step by step: Use Predefined Donation Amounts in Responsive Forms.

Let donors cover the fee

Every card transaction carries a small processing fee. On its own it’s minor, but over a year it adds up to real program dollars.

By adding one field to your standard Donate Now form, you can give donors the option to cover that fee themselves. Many are glad to. When they do, their full intended gift reaches your mission instead of going toward processing costs.

One thing to know: this option isn’t available on the Compact form, which is one reason to reach for the standard template when fee coverage matters to you. Setup steps are here: Allow Donors to Cover the Processing Fees.

A Note on Processing Fees
Many donors and non-profit staff wonder how to account for credit card processing fees. These fees should be tracked across both your donation management platform and your accounting software using the following rules:
  • When the donor does not cover the fee: If Joe Smith gives $100 and the system deducts a $3 fee, Joe must still be credited for the full $100 in your donation software. Your organization receives a net of $97, and the $3 fee is recorded strictly as an expense in your accounting software during reconciliation.
  • When the donor covers the fee: If Joe decides to cover the processing fee, his total transaction becomes $103. You must credit Joe for the full $103 in your donation software.
  • The Golden Rule: The processing fees themselves are always handled behind the scenes as an organizational expense within your separate accounting software, ensuring your bank deposits reconcile perfectly.

Give donors a reason to feel connected

A donation form is more than a checkout page. A few thoughtful fields can turn a transaction into a moment of connection:

  • Designations let donors choose where their gift goes, like a scholarship fund or emergency relief. People often give more when they can direct their support.
  • Tribute fields add a simple “in honor of” or “in memory of” option, which opens the door to some of your most meaningful gifts.
  • A branded layout with your colors, your logo, and fields arranged the way you want makes the form feel like part of your organization rather than a generic web form.

All of this is drag-and-drop in the Form Builder, so you can experiment without breaking anything.

Build for your database, not just your donor

One idea worth keeping in mind: a good form has two audiences. There’s the donor filling it out, and there’s your database receiving the information. Beyond the fields your donor sees and completes, you can add fields that quietly attach useful information to every gift as it comes in.

These behind-the-scenes fields are what turn a raw submission into a record that’s ready to work with. Instead of opening each new donation and filling in the same details by hand, you set the fields once and every gift arrives already tagged and sorted. A few that are worth including on most donation forms:

  • Payment method records how the gift was made, so credit card donations from your online form don’t get mixed in with checks and cash you enter manually. That distinction matters when you’re reconciling with your bank or your accountant.
  • Appeal or campaign tells you where a gift came from, like a year-end email or a specific fundraising push, so you can report on which efforts actually brought in donations.
  • Date ensures every gift is stamped correctly for your records and year-end reporting.
  • Fund or designation attributes each gift to the right program or purpose.

Hidden or visible? You decide

Here’s the cool part: you decide whether each of these is something the donor sees or something handled entirely behind the scenes. You can hide a field completely and set its value yourself, so the donor never has to think about it. Or, when the choice should be theirs, you can make it a visible field they fill out. Fund designation is a good example. If a form is dedicated to one program, hide the field and set it automatically. If you’d like donors to choose where their gift goes, make it a visible dropdown instead. Same field, two approaches, and it all comes down to whether you want the donor involved in that decision.

The payoff either way is cleaner data with less work. When these fields are filled in for you, your reports come together faster, reconciliation is simpler, and the manual cleanup you’d otherwise do later mostly disappears. It’s a small bit of setup that pays off every time a donation comes through.

A quick note on events

Donation forms can handle more than gifts. You can absolutely use them to collect event registrations or sell tickets, and for a simple event that works well.

That said, if events are a regular part of what you do, it’s worth knowing they have tools of their own. EventSnap is built specifically for event registration and ticketing, and AuctionSnap handles online bidding, item catalogs, and checkout in one place. Both connect back to your DonorSnap database, so the people and gifts you collect through them land right where the rest of your data lives. You can learn more about our integrated event tools here.

For a straightforward ticket form, Responsive Forms will get the job done. For anything with more moving parts, the dedicated tools will save you real time.

A time-saver worth knowing

If you want to build faster, keep two browser tabs open: your form in DonorSnap in one, and the live form in the other. Make a change, save it, then switch to the live tab and refresh. You’ll see exactly what your donors will see, which makes it easy to fine-tune as you go.

You don’t have to do it all at once

Each of these is a small change on its own. Add preset amounts this week, turn on fee coverage the next, and adjust your layout when you have a few minutes. Together they add up to a donation page that works as hard as you do.

Want to see it all in action? Our Donation Forms training walks through building a form from start to finish: watch the full webinar here.

You May Also Like…

Joanna Loops