Private Training for New Subscriptions
Each new DonorSnap subscription comes with two private trainings. When your data is finished being converted, you will schedule your first one. During this training we will review your data with you and make sure that everything was imported correctly. We’ll also spend time listening to your workflows and tracking needs before tweaking your database to match those needs. By the end of training number one, your site will be ready to go, and you will have a basic understanding of how to complete your daily tasks in DonorSnap.
Private training number two is best utilized after you’ve had a chance to familiarize yourself with DonorSnap a bit more. We don’t want to overload you with information that you end up forgetting, so we will wait to hear from you when the time is right. On this second training, we’ll cover the features that you want to cover. Need help building custom reports and queries? Want to learn how to create online donation forms? Let us know and those will be the focus!
All trainings are recorded and available for you to watch at a later date.
Free Weekly Training Webinars
Ongoing training is available on Wednesdays to teach your new and existing users how to better use DonorSnap. If you can’t attend live, don’t worry! We record each training webinar and post it to our help site. The webinars rotate through all of the tools in DonorSnap as well as best practices and getting started topics. All new users should explore the Getting Started Webinar Series to learn the ins and outs of the software.
Additional Private Training
If you’re interested in additional training customized to your needs, we’re ready to help with that as well. Additional training is available at a rate of $75 for a one hour training. These trainings can cover any topics that you would like. It will also be recorded for you to return to when needed.