Fundraising Management Software Comparison

Each nonprofit organization’s software needs are unique. It is important to have fundraising software that meets the needs of your nonprofit without paying more than is justifiable for the services received. DonorSnap believes that we have developed an easy to use, affordable product that provides an excellent solution for most nonprofits. We suggest that you make a list of your requirements in a donor management system. After your preparations, view multiple software demos prior to purchasing to make sure that it meets the needs of your organization.

General

 DonorSnapDonorPerfectBloomerang
Pricing - 2,500 Contacts$59/month$159/month$199/month
Email SupportIncluded$49/month extraIncluded
Phone Support$40/month extra$49/month extra$70/month extra

Email System

 DonorSnapDonorPerfectBloomerang
Built InYesNoYes
IntegrationConstant ContactConstant Contact No
Mail Merge FieldsYesConstant ContactYes
Delivery TrackingYesConstant ContactYes

QuickBooks Integration

 DonorSnapDonorPerfectBloomerang
DesktopYes, direct integration$29/month extra to manually export/importNo
OnlineYes, direct integration$29/month extraNo

Customizing Features

 DonorSnapDonorPerfectBloomerang
User Defined FieldsYesYesYes
Customized Grid ViewYesNoNo
Customized Page ViewYes Partial No

Importing Data

 DonorSnapDonorPerfectBloomerang
Import Contacts and DonationsYesYesYes
Update portions of existing Donation or Contact RecordsYesNoNo
Undo an Excel ImportYes Revert to BackupRevert to Backup

Standard Donor Management Functions

 DonorSnap DonorPerfectBloomerang
Donation Entry & AcknowledgementYesYesYes
Split Gift EntryYesYesNo
Report BuilderYes $29/month extraNo
Multi-CurrencyNoYesNo

Online Forms

 DonorSnapDonorPerfectBloomerang
Fully CustomizableYesExtraNo
Customizable Color ScemeYes No HTML
Mobile FriendlyYesYesYes
Recurring DonationsYesYesYes
Payment ProcessorgoEmerchantTheir ownunknown
FeesWill match best offeruknownunknown

Other Features

 DonorSnapDonorPerfectBloomerang
Mass Donation EntryYes$49/month extraNo
Pledge TrackingYesYesYes
Scheduled ReportsYesExtraNo
Merge Duplicate ContactsAble to select fields with a contactCan't merge fields within contact recordsCan't merge fields within contact records
Auto Email Board Members YesNoNo
NCOA Bulk Address Verification Yes, free annually$295+$425+
Wealth and Philanthropy Rating YesExtraYes
Document Storage YesExtraNo
Quick Search Name and Address YesYesYes
Quick Search all fields in system YesNo - limited fieldsNo
*Information gathered from NTEN February 2017 Report, Company Website, G2 Crowd profile as of 4/27/18

Above is a features comparison of DonorPerfect and Boomerang that is based on information published at the time of comparison. Both DonorPerfect and Bloomerang are strong products, possessing their own unique features. DonorSnap matches up well with each product, yet is offered at a significantly lower cost due to a much lower marketing budget. Marketing expenses such as attending tradeshows, advertising in magazines and banner ads on web pages are all significant; attending one trade show can cost as much as $20,000. These added costs for marketing and advertising need to be built in to their product’s pricing.

The one important feature that can’t be quantified in a comparison chart is personal service. At DonorSnap you will be dealing with the same professionals that have been with the organization since its inception. Each one understands that each and every account is integral to our continued success. We grow organically, through word of mouth, and therefore need to be attentive to our customers’ needs. Our personalized attention is evident by our Zendesk* support response time: DonorSnap’s average response time is less than 2 hours for all questions. (This includes requests that come in during off peak hours such as the middle of the night and weekends). By comparison, the industry average response time, per Zendesk, is 18 hours. This significant disparity is evidence of the importance we place on our customers and the service we will continue to provide.

*Zendesk is the leading customer support software provider in the country.

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