Fundraising Management Software Comparison
Each nonprofit organization’s software needs are unique. It is important to have fundraising software that meets the needs of your nonprofit without paying more than is justifiable for the services received. DonorSnap believes that we have developed an easy to use, affordable product that provides an excellent solution for most nonprofits. We suggest that you make a list of your requirements in a donor management system. After your preparations, view multiple software demos prior to purchasing to make sure that it meets the needs of your organization.
General
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Pricing - 2,500 Contacts | $70/month | $179/month | $199/month (paid annually) |
Minimum Contract | Month-to-Month | Month-to-Month | Annual |
Email Support | Included | $49/month extra | Included |
Phone Support | $40/month extra | $49/month extra | $70/month extra |
Email System
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Built In Mass Email | Yes | Yes, without mail merge capabilities. | Yes |
Integration | Constant Contact | Constant Contact | MailChimp |
Mail Merge Fields | Yes | Constant Contact | Yes |
Delivery Tracking | Yes | Constant Contact | Yes |
QuickBooks Integration
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Desktop | Yes, direct integration | $29/month extra to manually export/import | Manual Export/Import |
Online | Yes, direct integration | $29/month extra | Yes |
Customizing Features
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
User Defined Fields | Yes | Yes | Yes |
Browse All Contacts in Customized Grid View | Yes | Limited to recently viewed contacts | No |
Customized Page View | Yes | Partial | No |
Importing Data
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Import Contacts and Donations | Yes | Yes | Yes |
Update portions of existing Donation or Contact Records | Yes | Yes | No |
Undo an Excel Import | Yes | Revert to Backup | Revert to Backup |
Standard Donor Management Functions
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Donation Entry & Acknowledgement | Yes | Yes | Yes |
Split Gift Entry | Yes | Yes | Yes |
Report Builder | Yes | $29/month extra | No |
Multi-Currency | No | Yes | No |
Scheduled Email Reports | Yes | Additional Fee | Yes |
Online Forms
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Fully Customizable | Yes | Additional Fee | No |
Choose which fields to show on forms | Yes | Additional Fee | Yes |
Add item selections on your forms | Yes | Additional Fee | No |
Make fields required | Yes | Additional Fee | No |
Reposition and rename fields | Yes | Additional Fee | No |
Mobile Friendly | Yes | Yes | Yes |
Allow donors to cover processing fees | Yes | Yes | Yes |
Recurring Donations | Yes | Yes | Yes (Moolah only) |
Payment Processor | goEmerchant | Their own | Moolah / Stripe / Authorize.net |
Fees | Cards: 2.7% + $0.32 ACH: 0.0% + $0.50 | Cards: 2.89% + $0.30 ACH: 0.75% + $0.35 | Cards: 3.2% + $0.30 ACH: 1.8% + $0.30 (Rates include a 1% Bloomerang Fee) |
Other Features
DonorSnap | DonorPerfect (Express) | Bloomerang | |
---|---|---|---|
Mass Donation Entry | Yes | Yes | No |
Pledge Tracking | Yes | Yes | Yes |
Merge Duplicate Contacts | Yes - Choose the information from both contacts to keep | Yes - Choose the information from both contacts to keep | Limited - Can't merge fields within contact records |
Auto Email Board Members | Yes | Additional Fee | No |
NCOA Bulk Address Verification | Yes, free annually | $295 | Yes |
Wealth and Philanthropy Rating | Separate DonorSearch Subscription | Separate DonorSearch Subscription | Yes |
Document Storage | Yes | Yes | No |
Quick Search Name and Address | Yes | Yes | Yes |
Quick Search all fields from one search bar | Yes | No - limited fields | No |
Above is a features comparison of DonorPerfect and Boomerang that is based on information published at the time of comparison. Both DonorPerfect and Bloomerang are strong products, possessing their own unique features. DonorSnap matches up well with each product, yet is offered at a significantly lower cost due to a much lower marketing budget. Marketing expenses such as attending tradeshows, advertising in magazines and banner ads on web pages are all significant; attending one trade show can cost as much as $20,000. These added costs for marketing and advertising need to be built in to their product’s pricing.
The one important feature that can’t be quantified in a comparison chart is personal service. At DonorSnap you will be dealing with the same professionals that have been with the organization since its inception. Each one understands that each and every account is integral to our continued success. We grow organically, through word of mouth, and therefore need to be attentive to our customers’ needs. Our personalized attention is evident by our Zendesk* support response time: DonorSnap’s average response time is less than 2 hours for all questions. (This includes requests that come in during off peak hours such as the middle of the night and weekends). By comparison, the industry average response time, per Zendesk, is 18 hours. This significant disparity is evidence of the importance we place on our customers and the service we will continue to provide.
*Zendesk is the leading customer support software provider in the country.