Fundraising Management Software Comparison

Each nonprofit organization’s software needs are unique. It is important to have fundraising software that meets the needs of your nonprofit without paying more than is justifiable for the services received. DonorSnap believes that we have developed an easy to use, affordable product that provides an excellent solution for most nonprofits. We suggest that you make a list of your requirements in a donor management system. After your preparations, view multiple software demos prior to purchasing to make sure that it meets the needs of your organization.

General

 DonorSnapDonorPerfect (Express)Bloomerang
Pricing - 2,500 Contacts$59/month$159/month$199/month
(paid annually)
Minimum ContractMonth-to-MonthMonth-to-MonthAnnual
Email SupportIncluded$49/month extraIncluded
Phone Support$40/month extra$49/month extra$70/month extra

Email System

 DonorSnapDonorPerfect (Express)Bloomerang
Built In Mass EmailYesYes, without mail merge capabilities.Yes
IntegrationConstant ContactConstant Contact MailChimp
Mail Merge FieldsYesConstant ContactYes
Delivery TrackingYesConstant ContactYes

QuickBooks Integration

 DonorSnapDonorPerfect (Express)Bloomerang
DesktopYes, direct integration$29/month extra to manually export/importNo
OnlineYes, direct integration$29/month extraNo

Customizing Features

 DonorSnapDonorPerfect (Express)Bloomerang
User Defined FieldsYesYesYes
Browse All Contacts in Customized Grid ViewYesLimited to recently viewed contactsNo
Customized Page ViewYes Partial No

Importing Data

 DonorSnapDonorPerfect (Express)Bloomerang
Import Contacts and DonationsYesYesYes
Update portions of existing Donation or Contact RecordsYesYesNo
Undo an Excel ImportYes Revert to BackupRevert to Backup

Standard Donor Management Functions

 DonorSnap DonorPerfect (Express)Bloomerang
Donation Entry & AcknowledgementYesYesYes
Split Gift EntryYesYesYes
Report BuilderYes $29/month extraNo
Multi-CurrencyNoYesNo
Scheduled Email ReportsYesAdditional FeeYes

Online Forms

 DonorSnapDonorPerfect (Express)Bloomerang
Fully CustomizableYesAdditional FeeNo
Choose which fields to show on formsYes Additional Feeunknown
Add item selections on your formsYesAdditional Feeunknown
Make fields requiredYesAdditional Feeunknown
Reposition and rename fieldsYesAdditional Feeunknown
Mobile FriendlyYesYesYes
Allow donors to cover processing feesYesYesYes
Recurring DonationsYesYesYes (Moolah only)
Payment ProcessorgoEmerchantTheir ownMoolah / Stripe
FeesCards: 2.2% + $0.30
ACH: $0.50
uknownMoolah Card: 2.49% + $0.29
Moolah ACH: $0.80
Stripe Cards: 2.2% + $0.30

Other Features

 DonorSnapDonorPerfect (Express)Bloomerang
Mass Donation EntryYes$49/month extraNo
Pledge TrackingYesYesYes
Merge Duplicate ContactsYes - Choose the information from
both contacts to keep
Yes - Choose the information from
both contacts to keep
Limited - Can't merge fields
within contact records
Auto Email Board Members YesAdditional FeeNo
NCOA Bulk Address Verification Yes, free annually$295Yes
Wealth and Philanthropy Rating YesSeparate DonorSearch SubscriptionYes
Document Storage YesYesNo
Quick Search Name and Address YesYesYes
Quick Search all fields from one search barYesNo - limited fieldsNo
*Information gathered from NTEN February 2017 Report, Company Website, G2 Crowd profile as of 4/27/18

Above is a features comparison of DonorPerfect and Boomerang that is based on information published at the time of comparison. Both DonorPerfect and Bloomerang are strong products, possessing their own unique features. DonorSnap matches up well with each product, yet is offered at a significantly lower cost due to a much lower marketing budget. Marketing expenses such as attending tradeshows, advertising in magazines and banner ads on web pages are all significant; attending one trade show can cost as much as $20,000. These added costs for marketing and advertising need to be built in to their product’s pricing.

The one important feature that can’t be quantified in a comparison chart is personal service. At DonorSnap you will be dealing with the same professionals that have been with the organization since its inception. Each one understands that each and every account is integral to our continued success. We grow organically, through word of mouth, and therefore need to be attentive to our customers’ needs. Our personalized attention is evident by our Zendesk* support response time: DonorSnap’s average response time is less than 2 hours for all questions. (This includes requests that come in during off peak hours such as the middle of the night and weekends). By comparison, the industry average response time, per Zendesk, is 18 hours. This significant disparity is evidence of the importance we place on our customers and the service we will continue to provide.

*Zendesk is the leading customer support software provider in the country.

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