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DonorSnap Support

DonorSnap Support

Tag: Credit Card Processing

Recurring Donations with goEmerchant FAQ

Get started collecting online donations in DonorSnap’s Responsive Forms by creating an account with goEmerchant: Continue reading “Recurring Donations with goEmerchant FAQ”

Issue a Refund for an Online Donation

When making changes outside of DonorSnap, keep in mind that you will also need to update your records inside of DonorSnap as well. For example, if you refund a transaction in your payment processor’s system, the donation record will still exist in DonorSnap. You will need to find the donation record and delete it to make sure that your records are accurate. Continue reading “Issue a Refund for an Online Donation”

Need more help? Contact the support team at support@donorsnap.com

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