Learn best practices for tracking Events in DonorSnap. Continue reading “Event Tracking Best Practices Webinar”
Add an Online Form to your Facebook Page
NOTE: Only pages with 2,000+ followers are allowed by Facebook to use this method. The screenshots below are no longer accurate, but the process still follows the same general procedure.
Creating a new Facebook page tab out of a DonorSnap Form is easy enough that any user can implement it. Whether you feel your organization could benefit from a “Donate Now” Facebook tab, a “Join our Mailing List” tab, an “Event Sign Up” tab, or more, follow the step by step guide below. In a matter of minutes, your Facebook page will have an integration with your DonorSnap database. Continue reading “Add an Online Form to your Facebook Page”
Moving Fields more to the Left, on your Responsive Form
Looking to adjust the fields on your Responsive Form to have the appearance of being more centered? Edit the settings of your sections to adjust the width of your fields.
Continue reading “Moving Fields more to the Left, on your Responsive Form”Centering your Logo Image or CAPTCHA (Responsive Forms)
By default, the logo image on your Responsive Form will be left-justified.
To center this image, click the HTML tab in the text editor for the Header section (on the Settings tab) and add this line of code to the top of it:
<style>
#DSFormLogoID {margin-left: auto; margin-right: auto;}
</style>
In a similar way, if you with to center the CAPTCHA at the bottom of the form, click the HTML tab in the text editor for the Header section (on the Settings tab) and add this line of code to the top of it:
<style>
form#form div.row div:has(div#reCaptchaContainer){margin-left:0 !important; width:100% !important;}
#reCaptchaContainer {margin-left: auto !important; margin-right: auto !important;}
</style>
If you want to center your top image and the bottom CAPTCHA, combine them both like this:
<style>
#DSFormLogoID {margin-left: auto; margin-right: auto;}
form#form div.row div:has(div#reCaptchaContainer){margin-left:0 !important; width:100% !important;}
#reCaptchaContainer {margin-left: auto !important; margin-right: auto !important;}
</style>
Recurring Donations with goEmerchant FAQ
Get started collecting online donations in DonorSnap’s Responsive Forms by creating an account with goEmerchant: Continue reading “Recurring Donations with goEmerchant FAQ”
Issue a Refund for an Online Donation
When making changes outside of DonorSnap, keep in mind that you will also need to update your records inside of DonorSnap as well. For example, if you refund a transaction in your payment processor’s system, the donation record will still exist in DonorSnap. You will need to find the donation record and delete it to make sure that your records are accurate. Continue reading “Issue a Refund for an Online Donation”
Cancelling a Recurring Donation
To cancel a recurring donation, first go to Online Forms > Responsive Forms. Select the appropriate form in the listing tab by clicking on it in the grid. Next move to the Recurring Listing tab. Find the donation you’re looking to cancel, and click the Cancel button on the right side of the screen. Continue reading “Cancelling a Recurring Donation”
How to Resize a Photo or Logo in Paint
Once a logo/image is uploaded to your form or image manager, it cannot be resized from within DonorSnap.
To change the size of your image, you will need to use a graphics editor. If you are using Windows 7 or later, this can be done using Microsoft Paint. Continue reading “How to Resize a Photo or Logo in Paint”
Add a Print Button to your Online Forms Confirmation Page
If you would like to add a print button to your confirmation page, all you need to do is add a single line of html code to your text editor. First choose the location that you would like the button to appear. The message header box is the most visible option. Next you’ll need to click on the HTML button in order to add your line of code. Continue reading “Add a Print Button to your Online Forms Confirmation Page”
How to add Social Sharing to your Online Form Confirmation Page
There are several different ways to nudge your visitors to talk about your organization using social media. Below are options for adding social sharing.
Continue reading “How to add Social Sharing to your Online Form Confirmation Page”